If you booked your Thai Airways flight ticket but for whatever reason; maybe life happened – your meeting got cancelled and you no longer want to embark on your trip, do not get worried.
Thai Airways being one of the best airlines out there has room for you to manage your trip bookings, they understand life can happen to anyone.
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Sometimes, we plan trips and at the last minute, changes can happen, so Thai Airways made it possible for you to cancel your trip and reschedule or get a refund depending on what you want.
Can you cancel a Thai Airways flight?
Yes, you can cancel a Thai Airways flight, but it depends on the ticket and its terms – time can also be a factor in whether you can cancel your ticket or not, if you have a reason to cancel your ticket, then it has to be done early.
To cancel a Thai Airways flight, the process varies depending on the ticket type and method you use in booking your ticket, there are online booking and in-person booking.
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Whichever method you use, you can cancel your ticket if you don’t want to embark on your trip anymore – to cancel your Thai Airways ticket, follow the steps below.
How to cancel a Thai Airways flight
You can cancel your ticket online or offline – in person, whichever method works best for you is allowed, here, we will explain how you can cancel your ticket online, you can use this method if you booked your ticket online through their website or any of their affiliate’s websites.
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To get started, review the terms and conditions of the ticket you bought – some tickets have specific terms, so, review the terms. Check if there are any cancellation fees, refund policies, and other relevant information about the ticket.
Step 1: You need the booking information
To cancel your ticket, you need the ticket’s booking information – the booking reference, flight details, and passenger information – your information.
Step 2: Got to the Thai Airways website
Once you have the information, go to the official Thai Airways website (https://www.thaiairways.com/) using any web browser of your choice.
Step 3: Log in to your account
Log in using your credentials if you booked your flight through the Thai Airways website and have an account.
If you booked through a third-party website or travel agency, you need to contact them directly to initiate the cancellation.
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If it was done through the third party’s website, you can cancel your ticket by logging into the third-party website, just the same method as here.
Step 4: Go to the manage booking section
Once you are logged in, look for the “Manage Booking” or a similar option on the website. This is where you can make changes to your reservation, including cancellations.
Step 5: Look for the particular booking you want to cancel
Once you are on the manage booking page, you will see a list of all your bookings, and locate the particular one you want to cancel.
If you can’t find it, enter the booking details such as your booking reference or ticket number on the search bar, to locate the specific booking in the system.
Step 6: Select the cancellation option
Once you’ve located your booking, click on it to see the details of the booking, including the cancellation option. Follow the on-screen instructions to proceed with the cancellation.
Step 7: Confirm your cancellation
Before you proceed with the cancellation, review its details, including any associated fees or refund amounts. If you agree with the terms, confirm the cancellation.
Step 8: Check confirmation
After completing the cancellation process, you will get a notification confirming that a request to cancel your booking has been received, check your email for the cancellation confirmation.
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This email should include important details about the cancellation, including any refund information.
Step 9: Contact customer support (Optional)
If you encounter any issues during the online cancellation process or if you have questions, you can contact Thai Airways customer support for assistance.
They are always ready to assist you in any way possible – once you contact them, provide them with your booking details for quicker assistance.
Frequently asked questions about cancelling Thai Airways flight tickets
Can I get a refund from Thai Airways?
Whether or not you can get a refund from Thai Airways after cancelling your ticket depends on the type of ticket you purchased and the specific circumstances of your cancellation.
Thai Airways has different fare rules and refund policies for different ticket types. – the rule that applies to your ticket is different from the one that applies to mine.
To know if you are eligible for a refund, you need to review the terms and conditions of your ticket, which you will see during your booking.
If you have flexibility, refundable tickets, you will get a refund when you cancel though other conditions are attached to getting a refund even with a refundable ticket.
Can you cancel a Thai Airways flight within 24 hours?
Yes, just like many airlines, Thai Airways allows you to cancel your flight ticket within 24 hours – you have a 24-hour grace period during which you can cancel your bookings and receive a full refund.
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What happens if you miss your flight with Thai Airways?
If you miss your flight without notifying Thai Airways in advance, your tickets will be considered a “no-show”. No-shows will result in the cancellation of your entire itinerary or the loss of the ticket value.
On the Thai Airway website, you will find the instructions below:
“Please be advised that if you do not show up for any flight without advising us in advance, your return or onward reservations will be automatically cancelled.”
You may be able to get a rebook option, Thai Airways offers options for rebooking for those who miss their flight, but this is not guaranteed.
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If it applies to your ticket, they will allow you to rebook on a later flight, sometimes with an associated fee.
In addition to the above situation, if you have travel insurance, your insurance may cover your loss – the booking fees.
How do I contact Thai Airways?
You can contact Thai Airways through their website or through their email address, to contact them through their website, follow the steps below;
- Visit their website: Go to the official Thai Airways website at https://www.thaiairways.com/.
- Find the Contact Us page: Look for a “Contact Us” or “Customer Support” section on the website. Click on it and you will find their contact form, fill out the form with details of your request and submit it. They will get back to you.
They have different email addresses through which you can reach them, it depends on why you want to contact them, you can find their emails on their contact address page by clicking here.
Does Thai Airways have free cancellation?
Yes, Thai Airways has free cancellation but it has some conditions attached to it. You can cancel your Thai Airways ticket for free within 24 hours of buying it, but that will only happen if you book the ticket without paying at least 7 days before your flight.
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During this time, you can hold the ticket at the quoted price for up to 24 hours and cancel it within those 24 hours.
Who pays if I miss my flight?
When you miss your flight, you won’t receive a refund or get any payment, however, you may be allowed to rebook without charges or receive partial credit depending on your situation but the only way you’ll get a full refund is if the airline cancels your flight.
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You can find more terms and conditions for cancelling Thai Airways flight tickets on the Thai Airways ticketing terms and conditions page by clicking here.
Do not forget that booking cancellation policies change over time – we will do our best to update this article once there is any change but you can always stay ahead by confirming current terms from the official Thai Airways website or by contacting their customer support.
